When you open applications to families, the error message "Currently not accepting applications. (7176)" can sometimes block families from applying. This message appears on the Select Schools page, when families choose which school(s) they would like to submit applications for:
Luckily, this error is easy to fix! The code 7176 means that the grade that the family is trying to apply for is not currently linked to a lottery design. In order to accept applications, a grade must be linked to a lottery design.
In the example above, the family is trying to apply to second grade. To allow them to complete their application, we just need to make sure that second grade is part of a lottery design. To do so, go to Settings > Design and Build a Lottery. Click Edit on the lottery design that the grade should be a part of, add the missing grade, and click Save at the bottom of the screen:
Once the updated lottery design is saved with the needed grade, the error message is cleared. In this case, as soon as we added second grade to the lottery design, families were able to apply for second grade!
If you have any questions, please contact SchoolMint Support by calling (855) 957-3535 or email firstname.lastname@example.org.