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How to Upload Documents:
If you have to register or re-enroll, you will probably have to upload several documents in order to complete the paperwork and sent the required documentation to the school.
In order to make an upload, the forms cannot be in Submitted or Completed status, if this is your case, please contact the school administration to revert the status of the form or deliver the paper(s) through other resources.
Within the forms find the "Upload" button. Your computer or device will display a window to choose a file to be uploaded.
Pick the "Folder", like "My Pictures", "Photos" or "My Documents", and choose the document you wish to upload. Then select "Open." If using a mobile device you might get an option to take a picture.
The document will take a few seconds to be saved, once ready you will be able to see a new button: "View", this means your document has been successfully uploaded.
The documents you can upload must be images in .pdf, .jpg, .png or .jpeg format and maximum size for uploading is 20 MB.
Note: If the document requested by the school has several individual pages or is made of separate pictures, it must be converted into a single file, like a PDF file, in order to be uploaded. The Upload option does not save more than one file at the time.
If you encounter any issues while trying to upload a document please contact our support team or the school, but for security reasons, we urge you not to attach any documents containing personal/sensitive information to our support email.
Still stuck after trying the above? Contact our support team! You can send us an email at firstname.lastname@example.org or give us a call at (855) 957-3535 and press 1 for family support. We’re available from 9 am CST to 5 pm CST Monday to Friday.