Below is a table with the most frequently occurring error codes for text message communications and what they mean in SchoolMint.
|20404||Common error code in Sandbox since notifications are not configured to be sent to families.|
|21211||Invalid "To" number|
|21610||This individual unsubscribed from notifications|
|21614||This number is not a valid mobile number|
|30003||The phone number is unavailable|
|30004||The destination number you are trying to reach is blocked from receiving this message (ex. due to blacklisting).|
|30005||This number is unknown or does not exist|
|30006||The destination number is unable to receive this message. Potential reasons could include trying to reach a landline or, in the case of shortcodes, an unreachable carrier.|
|30007||Your message was flagged as objectionable by the carrier (ie spam).|
|30008||Unknown error - delivery of your message failed for unknown reasons.|
What happens if a guardian responds to a text message?
The guardian will receive this response: “Thanks for the message. Configure your number’s SMS URL to change this message. Reply HELP for [sic] help.Reply STOP to [sic] unsubscribe.Msg&Data rates may apply.”