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Elizabeth Dix

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Latest activity by Elizabeth Dix
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    Elizabeth Dix created an article,

    Creating SchoolMint Administrative Accounts

    To create additional admin accounts in SchoolMint, go to Settings > Add and Manage Users. Please note that only super users (aka super admins) can create new admin accounts. You will see a box to ...

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    Elizabeth Dix created an article,

    Launch: When are Automated Notifications or "SMS and Email Templates" sent?

    All of the Automated SMS and Email Templates are triggered by an action. Please see below for further details about each one:   Applications / Lottery / Make Offer: Make Offer - Triggered when an...

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    Elizabeth Dix created an article,

    Prepare: Opening Registration to Families

    Before you read on, we invite you to watch our video on how to set up registration forms. The link is available by clicking here: Registration Video NOTE: Within SchoolMint, the term "registration"...

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    Elizabeth Dix created an article,

    Manage: Setting a Deadline to Accept or Decline an Offer

    To end the offer period, you would need to "rescind" those offers. You can do so on the "Manage Offers" page. There will be a button next to each offered student listed, allowing you the options to...

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    Elizabeth Dix created an article,

    Manage: Registering a Student who did not go through the Lottery

    You can easily make an offer to a student who has applied but who has not been run in the lottery. Once a student applies, regardless of whether or not the lottery is run, you can register them or ...

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    Elizabeth Dix created an article,

    Launch: Registration Instructions for Parents

    You can tell parents: 1. Go to your school's SchoolMint site. 2. Log in to your SchoolMint account or create a new account if you are new to SchoolMint. 3. From the "Student Dashboard" you will se...

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    Elizabeth Dix created an article,

    Prepare: Importing an Existing Waitlist

    SchoolMint does not have any pre-built features to import waitlists via the user interface. However, we understand the need to import a waitlist from a previous year, or a different system. To impo...

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    Elizabeth Dix created an article,

    Manage: Cancelling an Application

    SchoolMint administrators have the ability to cancel applications. There are two ways to cancel an application: Method 1: Via the Application Index 1. Find the student in the Application Index 2. C...

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    Elizabeth Dix created an article,

    Launch: Pre-offer and Offer Statuses

    There are several "Statuses" applications that are assigned as they move through the enrollment process. The statuses flow, in general, in this consecutive order. Status names are in quotations.  (...

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    Elizabeth Dix created an article,

    The site won't load. What do I do?

    This is most likely a caching issue. The best way to find out is to do the following:   1. Log out of SchoolMint 2. Go into your browser history and clear your cache and cookies. Be sure you un-...