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Katrien Zoons

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Latest activity by Katrien Zoons
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    Katrien Zoons created an article,

    Manage: Communications Best Practice Guide

    Communications Guide   Communication Plan A detailed plan or roadmap that outlines your communications with different target groups. Your communication plan should address 6 crucial questions: who,...

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    Katrien Zoons created an article,

    Manage: Unsubscribe and Re-Subscribe from Email and Text communications

    Unsubscribing from email communications: Parents can opt out or unsubscribe from your email communications by clicking the unsubscribe link at the bottom of the email.   Unsubscribing from text ...

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    Katrien Zoons created an article,

    Manage: Revert an Application's Status

    You can revert an application back to a previous status by following the steps below: 1. Do a search for your record and click the "View" button to access the student profile.   2. Click the "Last...

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    Katrien Zoons created an article,

    Manage: Exporting email addresses and phone numbers for your contacts

    You can export emails and phone numbers for your contacts by selecting Communications > Export Contacts.   Select the school(s), grade(s) and status(es) for those contacts you'd like to export....

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    Katrien Zoons created an article,

    Prepare: Adding Milestones to your Registration or Re-enrollment Packet

    A milestone is visible by admins only and could be an Open House, Interview, picking up the school uniform, etc. You can include milestones or internal checkpoint items in your registration packet ...

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    Katrien Zoons created an article,

    Manage: Saving and Deleting (Non-Automatic) Ad Hoc Email Templates

    You can send ad hoc emails & test messages to a specific student or group of students via Communications > Send Message or via the Application Index > Select Bulk Action > Email/SMS. After you sel...

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    Katrien Zoons created an article,

    FAQ: Custom Messages Examples and Location

    You can add instructional text as custom messages to your log in and sign up pages, as well as pages in the application flow to help guide your parents. Below, you'll see a few examples and you'll ...

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    Katrien Zoons created an article,

    Prepare: Test Re-Enrollment as a Parent

    Following the steps below, you can create a test re-enrollment record and walk through the re-enrollment process as a parent.    Make sure you are logged in to your environment to your school's Tes...

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    Katrien Zoons created an article,

    How to edit your school settings.

    In order to edit your school settings, follow the steps below:   1. Select Settings from the top menu and click on School Settings.   2. On the next page, hover over the school name and click the ...

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    Katrien Zoons created an article,

    Manage: Draft Applications

    You can easily review your in-progress applications by selecting Admissions > Draft Applications from the top menu.   This will display a list of applications that were saved in progress but ne...