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Celine Wallace

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Activity overview

Latest activity by Celine Wallace
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    Celine Wallace created an article,

    How to resolve the Move Student error messages

    Below we'll include the common error messages you can encounter when trying to move a student to another account and how to resolve them.    Username Required You may run into this error message i...

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    Celine Wallace created an article,

    How To: Opening Re-Enrollments to Families

    Here's how you can make sure that your Re-Enrollments are ready for families! Please note: We are assuming that your Re-Enrollments have been rolled over or imported. If you still need to roll your...

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    Celine Wallace created an article,

    What phone numbers do families receive SchoolMint messages from?

    Notifications are an important part of the enrollment process, as they help parents stay up to date! Here's a list of all of the numbers parents could potentially receive a text message/phone call ...

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    Celine Wallace created an article,

    How to Cancel Applications

    You can cancel an application for a student anytime by going to the Student Dashboard in your account. Under the Important and Active section, you'll see all of your students current applications a...

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    Celine Wallace created an article,

    How To: Completing a Registration on behalf of a family

    How to complete a Registration on behalf of a family   To complete a Registration packet for a student first go to Admissions > Manage Registrations and look for the student. Next, click the pencil...

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    Celine Wallace created an article,

    Unconfirmed Addresses Report

    When families create their accounts, they must enter their address, which is validated by SchoolMint through our mapping API. Every once in a while, an address cannot be validated. When that is the...

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    Celine Wallace created an article,

    Unconfirmed Addresses Report - New Geocode Address Feature

    When Geocoding an address within SchoolMint, we send the address to Google Maps APIs and Google Maps APIs return to us latitude/longitude coordinates, as well as a location type. From this point fo...