Bulk Importing Points from a list

Importing points in bulk from a list is a customized support task. There are some guidelines that must be followed and some steps that site schools must take in order for this mass import to take place in a timely fashion. All schools submitting a point import request must follow the instructions below when submitting their support ticket.

What is a Bulk Point Import?

School sites that need to award 100 or more students points based on criteria generated from a list may submit a support ticket for a bulk point import. This cannot be requested more than once in a given month. Common examples of this type of request are: Back to School point rollover, points for reaching Honor Roll, perfect attendance, or zero discipline infractions.

*Note: These types of requests are not common, reach out to your customer success manager if you have any questions about this process.

How do I submit a support request for a bulk point import?

	Create a behavior code in Hero for this upload of points (EX: PtRollvr, HnrRoll, PAttend, etc) and assign it a default value of 1 hero point. Visit this resource if you need help building a positive behavior code
	Decide which school user account is issuing these points (Provide the username/email for this user) (When unsure, it is always a nice touch for students to receive these kinds of acknowledgement from the principal)
	Add the students receiving points to this template. (Each list for import must be on a separate spreadsheet or workbook tab)
	Submit the completed template spreadsheet via email attachment to herosupport@schoolmint.com. If possible, use the subject line: Bulk Point import for (YOUR SCHOOL NAME)