Legacy Hero Articles
These articles are no longer current. Please visit our new Hero knowledge base here: hero1.zendesk.com
- Caitlin Andersen, Hero Customer Success Manager
- Karessa Parish, Hero Customer Success Manager
- Hero - Data Archiving Process 2020
- Hero - How to Create a Behavior Code with a Progressive Matrix for Disciplinary Behaviors
- Hero - How to Create or Edit Parent Email Notifications
- Hero - How to Create a Behavior Code with a Drop-Down Menu
- Hero - How to Create a Positive Behavior Code
- Hero - Support for Remote Learning Environments
- Hero - Managing Your User List
- Hero - Onboarding with Karessa Parish
- Hero - Best Practices for Training Your Staff
- Hero - Zebra TC51 Handheld Computer Availability
- Hero - Welcome kit for new customers
- Hero - Recommended Hardware and Software Specifications
- Hero - MC40: How to determine the manufacture date for the battery of your device
- Hero - iMZ220: How to determine the manufacture date for the battery of your device
- Hero - App Release Notes - December 17, 2019
- Hero - How to Edit or Delete Behavior Entries in Student Behavior History
- Hero - Activating Student and Parent Accounts
- Support / CS Team Calendly Links
- Hero - Deactivating Records or Resetting Behavior Counts for New Term
- Hero - Resolving Teacher Roster Issues
- Hero - Class Roster(s) Not Displaying for a Teacher
- Hero - Back-To-School Checklist
- Hero - Release 28 - June 11, 2019
- Hero - Release 27 - May 21, 2019
- Hero - Release 26 - April 30, 2019
- Hero - How to Create a Redeem Code With a Drop-Down Menu
- Hero - How to Re-Order Behavior Codes in Setup
- Hero - Schoolwide Points Report: View Students' Total Points Earned and Available Points for Redemption