Hero - Installing and Configuring your Mobile Kit (TC51/ZQ310)

Use the steps in this section to configure your Zebra TC51 Mobile Scanner for use on your Wireless Network

1. Set Date and Time Navigate to SETTINGS -> SYSTEM-> DATE & TIME

• DISABLE Automatic date & time
• Set/Verify Date
• Set/Verify Time Zone
• Set/Verify Time
• ENABLE Automatic date & time

2. Add emails addresses to Personal Dictionary Navigate to SETTINGS ->PERSONAL->LANGUAGE & INPUT

• Tap Spell Checker -> DISABLE
• Tap Personal Dictionary -> Tap PLUS icon
• Type a Word = School Email Address
• Shortcut = Initial
• Tap CHECKMARK icon on Keyboard
• Join Wi-Fi Navigate to SETTINGS ->WIRELESS & NETWORKS
• Tap Wi-Fi to ENABLE
• Tap on SSID to enter PASSKEY

3. To Pair Bluetooth Printer in Android Navigate to SETTINGS ->WIRELESS & NETWORKS
4. Tap Bluetooth to ENABLE
5. INDENTIFY Mobile Printer and Tap to Pair

4. To Install Hero Application

• From the Google Play Store perform a search for HERO K12
• INSTALL the Red SCHOOL Application (BLUE Application is for Students/Parents)
  

5. To Pair Bluetooth Printer in Hero App

• Login to the Hero App
• Tap the 3 Line Menu Icon located at the top left corner
• Tap PRINTER SETUP
• Tap FIND PRINTERS
• Tap PRINTER name in DEVICES FOUND to confirm

APPENDIX:

Resetting the Device

There are two reset functions, soft reset and hard reset.

Performing a Soft Reset

Perform a soft reset if applications stop responding.

1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.

Performing a Hard Reset

CAUTION: Performing a hard reset with a microSD card installed in the TC51 may cause damage or data corruption to the microSD card.

Perform a hard reset if the TC51 stops responding.

1. Simultaneously press the Power, PTT and Volume Up buttons for at least four seconds.
2. When the screen turns off, release the buttons.
3. The TC51 reboots.

Best Practice Recommendations

• Use your School’s secure wireless network instead of the schools guest network
• Label the mobile units pair
• Add the email addresses to all the users that will be using the mobile devices to the personal dictionary, as discussed in step 2 above
• For best results logout of the Hero App if you do not expect to have activity for more than 10 minutes
• Zebra recommends that Multiple Mobile (3+) scanners or printers should be charged using a charging cradle, using a power strip will negatively impact battery life on these units.