Hero allows teacher users to reset their own passwords. It is recommended that they follow those steps HERE, but if you must, here is how an ALL RIGHTS user resets a teacher password in the Hero Setup Portal.
1. To begin, log in to the Hero Administration site: http://setup.heropowered.com
2. From the Admin site, click on the “User” icon.
3. Click on the blue “SHOW ALL” button to view all of the users at your school.
4. Select User to edit by clicking on their email hyperlink, which will allow you to access the user properties.
5. SCROLL TO STEP 3 The Login Information. Type the new password.
6. Click “Save” to successfully reset the user password to allow them access to Hero.
For additional assistance, please contact our Hero Support Team
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