Enabling School Settings for Student and Parent Accounts
If your school would like to allow students and parents to create their own Hero account, there are a few action items within the Hero setup and access portals that must be completed first.
Step 1: Enable this feature, set up permissions, and establish schoolwide goals in the Hero setup portal > dashboard. LEARN HOW.
Step 2: There are three methods in which a parent and/or student can create their Hero account. Determine which method you would like for your students and parents to use.
- QR Code Activation - Students will create an account by scanning a QR code from their Hero app on a mobile device. (This method is only available for students at this time, and is ideal for students who have their own personal mobile device.) Required: In order to use this method, your school must be receiving the student's email address in the Hero field within the student lookup information.
Simple Authentication - Students and parents will create an account on the Hero web by using the student's last name, ID #, and date of birth on the Hero web. Required: In order to use this method, your school must be receiving the student's date of birth in the Hero field within the student lookup information.
Unique Keys - Students and parents will create an account on the Hero web by using a pre-generated unique key that was previously distributed to the student/parent.
You can activate these methods by logging in to the Hero access portal:
- Select the setup wheel icon
- Select "Key Management"
- If using Unique Keys or QR Codes, select "Batch Create" to activate parent/student keys and QR codes.
- If using Simple Authentication (Date of Birth, Last Name, Student ID), select "Simple Authentication" to allow this method
Helpful Hint: We recommend activating both methods. Simple Authentication or QR Codes are typically used as the primary method, with the unique key as a safety net if the other methods do not work for a specific student or parent.
Return to Main Parent/Student Engagement Guide
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