Hero - Enabling School Settings for Student and Parent Accounts

Enabling School Settings for Student and Parent Accounts

If your school would like to allow students and parents to create their own Hero account, there are a few action items within the Hero setup and access portals that must be completed first.

Step 1: Enable this feature, set up permissions, and establish schoolwide goals in the Hero setup portal > dashboard.  LEARN HOW.

Step 2: There are three methods in which a parent and/or student can create their Hero account. Determine which method you would like for your students and parents to use.

• QR Code Activation - Students will create an account by scanning a QR code from their Hero app on a mobile device. (This method is only available for students at this time, and is ideal for students who have their own personal mobile device.) Required: In order to use this method, your school must be receiving the student's email address in the Hero field within the student lookup information.

• Simple Authentication - Students and parents will create an account on the Hero web by using the student's last name, ID #, and date of birth on the Hero web. Required: In order to use this method, your school must be receiving the student's date of birth in the Hero field within the student lookup information.

• Unique Keys - Students and parents will create an account on the Hero web by using a pre-generated unique key that was previously distributed to the student/parent.

You can activate these methods by logging in to the Hero access portal:

• https://access.heropowered.com
• Select the setup wheel icon 
• Select "Key Management"
• If using Unique Keys or QR Codes, select "Batch Create" to activate parent/student keys and QR codes.
• If using Simple Authentication (Date of Birth, Last Name, Student ID), select "Simple Authentication" to allow this method

 

Helpful Hint: We recommend activating both methods. Simple Authentication or QR Codes are typically used as the primary method, with the unique key as a safety net if the other methods do not work for a specific student or parent.

Return to Main Parent/Student Engagement Guide

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