Launch: When are Automated Notifications or "SMS and Email Templates" sent?

What is covered in this article?

• Automated notifications for applications/lottery/make offer
• Automated notifications for updates/changes/accounts created
• Automated notifications for registration (new students)
• Automated notifications for re-enrollment (returning students)
• Automated notifications for interest tracker/event

All of the Automated SMS and Email Templates are triggered by an action. Please see below for further details about each one:

 

Applications / Lottery / Make Offer:

• Make Offer - Triggered when an admin makes an offer to an application
• Accept Offer - Triggered when an offer is accepted, can be triggered by an admin or family
• Decline Offer - Triggered when an offer is declined, can be triggered by an admin or family
• Rescind Offer - Triggered when an admin rescinds an offer
• Cancel Application - Triggered when an application is cancelled, can be triggered by an admin or family
• Edit Application - Triggered when an application is edited, can be triggered by an admin (by editing an application through Admissions --> Create Applications) or by the family
• Submit Application - Triggered when an application is submitted, can be triggered by an admin or family. Note: this notification can not be turned off by admins.
• Withdraw Application - Triggered when an application is withdrawn, can be triggered by an admin or family
• Publicize Waitlist - Triggered when offers are made public by an admin

Updates / Changes / Account Created:

• Admin Assign School - Triggered when an applicant's school is changed by an admin
• Admin Create Account on Behalf of Parent - Triggered when an admin creates an account on behalf of the family by entering an application through Admissions --> Create Application

Registration (new students):

• Registration Completed - Triggered when registration forms are submitted for an applicant
• Registration Verified - Triggered when registration is verified for an applicant by an admin

Re-Enrollment (returning students):

• Re-enrollment Completed - Triggered when re-enrollment forms are submitted for an applicant
• Re-Enrollment Verified - Triggered when registration is verified for an applicant by an admin

Interest Tracker / Event:

• Interest Signup Reset - Triggered when an admin or family submits an interest form
• RSVP Submitted - Triggered when an RSVP is submitted by a family or by an admin on behalf of a family

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