Manage: Student Profile (Viewing or Updating Student Data)

What is covered in this article?

• What is the Student Profile?
• How do I locate the Student Profile?
• What actions can I take in the Student Profile?
• How do I update a Family's Username or Password?
• How do I update a Family's Preferred Notification Language?
• How do I update a family's Address or Contact Information?
• How do I send an Email or Text Message from the Student Profile?
• How do I add a note to the student?
• Check out this video: Viewing and Editing the Student Profile (length 20:18)

What is the Student Profile?

Admins can view student-specific information in the Student Profile, including: 

• Student Information (DOB, Address)
• All Parent / Guardian Information (Email, Phone, Address)
• Sibling Information
• Records for the School Year (Applications, Registration Forms)
• Notes associated with the student
• Communications Log: record of communications with this family
• Changes Log: record of changes made to the student account

How do I locate the Student Profile?

From the Application Index, you can select "View" to navigate to a student's Student Profile:

What actions can I take in the Student Profile? (see "how-to" instructions below!)

As an Admin, you can take several actions on behalf of a parent:

• Update a Family's Username or Password
• Update a Family's Preferred Notification Language
• Update the Family Address or Contact Information
• Email or Text Message a family
• View Communications Log
• View Changes Log

FYI: If an account has more than one student, you only need to update the account information once! All Student Profiles linked to the family account will also update.

How do I update a Family's Username or Password?

• How to Update Account Username: Select pencil icon next to Account Login > Change Account Login > Change
• How to Update / Reset Account Password:  Select pencil icon next to Account Password > Change Account Password > Change
  • Tip: You can also instruct parents to reset their own password by selecting "Forgot Password: button on the Sign-Up Page

Tip: Make sure to message the new username or username to the family!

 How do I update a Family's Preferred Notification Language?

• Select the pencil icon next to Account Language > Select Preferred Language > Change;
• You will see a list of all the language options available in your SchoolMint site;

 How do I update a family's Address or Contact Information?

• Select the pencil icon next to Student Information or Parent / Guardian Information to update:
  • Student Information (DOB, Address)
  • All Parent / Guardian Information (Email, Phone, Address)

How do I send an Email or Text Message from the Student Profile?

How do I add a note to the student?

Click on the Notes section to see the far-right option to Add Note:

• Select the note type (standard options: General, Decline, Rescind Reason, Withdraw, Cancel)
  • Contact [e-mail] to add additional note types to your organization;
• Select the schools that are relevant to be associated with this note;
• Select the admin recipients who should be notified of this note;
  • An email will be sent to the admin recipient(s) with a hyperlink directing them to the highlighted student's profile. The content of this automated message cannot be customized; the message is meant as an alert to the admin recipient to log in to SchoolMint to view the note and continue your organization's enrollment workflow.
• Type in the note's message;

Once the note is posted, any admin can view and choose the far-right "reply" arrow to leave a note and notify the original note author. You can view the full collection of notes from Reports > Applicant Notes.

Check out this video: Viewing and Editing the Student Profile (length 20:18)

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