Welcome back, Hero! Whether it's the beginning of a new school year, or you are re-energizing your efforts mid-year, use these resources for a successful Hero Re-Launch!
Back-to-School 2020-2021 Archive Information!
A friendly reminder that last year's behavior tracking data will be cleared and archived approximately 10 days before the first day of school. Get more information about what that means here: 2020 Data Archive Information
Steps of the Hero Re-Launch Process
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Step 1 - Plan for Success
Utilize these resources as you meet with your team to ensure all plans and processes are in place before your Hero re-launch! Planning Guide - Positive Behavior |
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Step 2 - Update Your Account Manage Your Behavior Codes & Actions |
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Step 3 - Hardware Setup |
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Step 4 - Add New Users |
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Step 5 - Train Your Staff |
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Step 6 - GO LIVE! |
Post Launch
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MAINTAIN Your Account |
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MONITOR the Outcomes Tiered Support |
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MEET with Your CSM Your Hero CSM is dedicated to your success. You can schedule a virtual meeting with your CSM at any time, or reach out via email for additional resources. Your CSM will also reach out for mid-year and end-of-year reviews, in addition to providing regular emails to keep you up-to-date with the latest news from Hero.
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Our Hero Tech Support Team is available via email and live chat to help you with your technical needs.
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